Accessibility

Soul Mama is committed to providing an inclusive and welcoming experience for all guests.

 

Our venue offers:

• Dedicated ramp access

• Step-free access to main public areas

• An accessible restroom on the ground floor

 

Companion Tickets

Guests who require support may request one complimentary companion ticket. We accept Blue Badges, Access Cards, National Disability Cards, or alternative documentation demonstrating the need for a companion.

 

To request a companion ticket:

1. Purchase your event ticket.

2. Complete the Accessibility Request Form at least 48 hours before your event.

3. Upload valid supporting documentation.

 

Please note:

• Requests require up to 48 hours to process.

• Submission does not guarantee approval.

• Companion tickets are valid only when attending with the eligible guest.

 

If you have additional access requirements, please include full details in your request so we can make reasonable arrangements where possible.

 

We look forward to welcoming you.